Guides
Snapchat export guides
Plain-English guides to fixing a Snapchat Memories export — wrong dates, missing locations, broken overlays and more. Each one explains what's going on and how SnapMemories fixes it.
- Google Photos shows the wrong date after importing Snapchat — the fix
Your Snapchat memories all landed on today's date in Google Photos. Here's why it happens and how to get the real capture dates back.
- Snapchat deleted my Memories — can I still recover the dates and locations?
Whether you can get the original dates and GPS back after Snapchat's deletion comes down to one thing: did you export in time? What to do either way.
- What is memories_history.json? Your Snapchat export's metadata explained
The most important file in your export: where the real capture dates and locations actually live, and how it's used to fix your photos and videos.
- Snapchat export failed or came out empty? Here's how to fix it
Errored, stalled, or nearly empty exports are almost always a fixable cause — Memories not selected, a multi-part download, or an expired link. How to get a complete export.
- Fixing a Snapchat export: online vs. the desktop app
Both restore the same dates, GPS and overlays — the difference is where the work happens. When to use the browser, and when the Mac/Windows app wins.